Thank you for choosing Serenity Himalayan Pink Salt as your trusted partner for salt exports. We are committed to ensuring a smooth and reliable shipping experience for our valued customers. Please review our shipping policy to understand the terms and conditions governing the transportation of salt from Pakistan to your destination.

Shipping Methods:
We offer various shipping methods to cater to your specific requirements, including sea freight, air freight, and multimodal transportation.
The choice of shipping method depends on factors such as delivery time, cost considerations, and the nature of your order.

Shipping Costs:
Shipping costs are calculated based on the selected shipping method, shipment weight, and destination.
Any additional charges, including customs duties and taxes, are the responsibility of the customer and will be invoiced accordingly.

Shipping Duration:
The estimated shipping duration will vary based on the chosen shipping method and the destination.
We will provide you with a detailed shipping schedule upon confirmation of your order.

Order Processing:
Orders are processed promptly upon receipt of payment and necessary documentation.
Customers are responsible for providing accurate shipping information to avoid any delays.

Packaging:
Our salt is packaged securely to prevent any damage during transportation.
Special packaging requirements can be accommodated upon request, and additional charges may apply.

Documentation:
We will provide all necessary export documentation, including a commercial invoice, packing list, and certificates of origin.
Customers are responsible for providing any additional documentation required by the destination country.

Customs Clearance:
Customers are responsible for ensuring compliance with customs regulations in the destination country.
We can assist with information and documentation required for customs clearance.

Tracking and Communication:
Upon shipment, we will provide you with tracking information so you can monitor the progress of your order.
Our customer support team is available to address any queries or concerns throughout the shipping process.

Shipping Insurance:
Shipping insurance can be arranged upon request to cover potential loss or damage during transit.
The cost of shipping insurance will be communicated to the customer separately.

By placing an order with [Your Company Name], you agree to comply with the terms outlined in this shipping policy. We appreciate your trust in our services and look forward to serving your salt export needs with utmost professionalism.
If you have any questions or require further clarification, please do not hesitate to contact our customer support team at [Customer Support Email/Phone].
Thank you for choosing [Your Company Name] – Your Gateway to Quality Salt from Pakistan!

Returns and Refunds:
Due to the nature of our products, returns are generally not accepted.
In the rare event of damaged or defective goods, please contact our customer support team within 48 hours of receiving the shipment for further assistance.